Left Over GREY MATTER

Ok, I love using Twitter, as my last post Twittersphere and beyond would testify.

In my opinion this is one of the best social media tools you could spend valuable time getting to understand. Sure there is a learning curve compared to other offerings like Bebo or Facebook, but its a completely different beast. With Facebook for example its about communicating with the people you already know, in most cases Twitter is about the people you don’t yet know.

Today I was dipping in and out of Twitter using my current favourite client Tweetie and noticed a tweet by @artbiz2day whom I’ve recently started following.

The tweet went like this “Use Twitter as a method to market your art? After much testing, my thoughts on Twitter: http://bit.ly/7CfPn Please add your comments”.

After reading this very interesting post at ArtBiz2day’s Blog entitled simply ‘Twitter Thoughts’. I was left thinking that perhaps many people are finding twitter a little frustrating, especially if they’re hearing all this buzz about using it as a marketing tool. Perhaps some are getting frustrated with having to put in so much time and not seeing much return financially for their time invested.

Well it does not surprise me that tweeters might feel this way if they opened accounts only with the intention of marketing their product, service or brand. In the world of Twitter the usual marketing methods will not work, people on Twitter don’t want to be a target audience. Normally everywhere we go in life it has been boxed up, packaged and marketed to us. But Twitter is not controlled by the marketing departments of the corporation or at least not yet.

Let me give you an example of how to view Twitter and how it can work for generating business for you.

Visualise Twitter as a party. Like any party you might attend, its about relationships. Some you already might have and others you might need to build. Like any event you attend, commerce or other wise, if your in business you will be keen to network and establish new contacts, but would you go to an event in the real life and walk around telling everyone what you do for a living? I don’t believe anyone in business would consider this a good networking strategy. Sure you would introduce yourself and at some point there will be an opportunity to mention what you do, but no one goes to a party or business event and talks only about what they have to offer.

So like in the real world Twitter is like being at an event and you simply interact with people there. Some share your interests, while many will not. But what you can be certain of is that each person has friends and family who respect their opinion and recommendations. If you make a good impression even on people who do not have a requirement for what you do, they may well have a need to avail of your product or service at some point later, or have no hesitation recommending you and your business to their followers.

What every business or brand must not do on Twitter, is stand in the Twitter room and hand out business cards or give a presentation. Like the real world, nothing will quickly put people off more than selling directly at a social event, and that is no different on Twitter.

The key is found in the word social. That is the clue to making a success of the twitter experience and bringing eyes onto you and your life. More eyes means more opportunities to collaborate, share what you do and eventually lead to more real interaction and possible business in the real world.

If your only looking to only sell on Twitter, then it’s not likely to work the way you might expect. Most success will be found in sharing information, providing assistance and spending time interacting, collaborating with other twitter users and creating good will. Like anything people want a relationship with you before they are going to avail of anything you might be trying to market no matter how good it might be.

I hope this short post will be of use and perhaps help people to realise that good business on twitter is not about making loads of followers, but rather creating a good reputation and connections.

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